1. Acceptance
These terms govern your use of Check68 (the "Service"), operated by Sealine Logistic ("we", "us"). By creating an account, connecting a store or using the Service, you agree to these terms and to our Privacy Policy. If you use the Service on behalf of a company, you confirm that you are authorized to bind it to these terms.
2. The Service
Check68 receives your online store's orders, sends the customer a WhatsApp message asking them to confirm, edit or cancel the order, and shows the answer and the order status in your dashboard. It may send one reminder to customers who don't answer, and may automatically answer customers' questions about their order or the store.
3. Your account
- You must be an adult with the legal capacity to enter into a contract.
- You provide accurate information and keep it up to date.
- You are responsible for keeping your login credentials confidential and for all activity under your account, and you notify us immediately of any unauthorized use.
4. Merchant obligations
As a merchant, you are responsible for your relationship with your customers and for the data you send to the Service. You agree to:
- Have a legal basis to message your customers on WhatsApp about their orders, and inform them of it (for example at checkout or in your store's privacy policy).
- Keep messages genuinely about the order, not marketing.
- Comply with the WhatsApp Business Policy, the WhatsApp Commerce Policy and your store platform's terms.
- Keep your store, product and price information accurate and not misleading.
- Respond to your customers' requests about their data, and tell us what we need to carry them out.
5. Prohibited use
You may not use the Service to:
- Send unsolicited messages (spam), or message people who did not order from your store.
- Sell products or services that are illegal or prohibited by the WhatsApp Commerce Policy.
- Commit fraud, impersonate a store or a person, or harvest customer data for other purposes.
- Attempt to breach or disrupt the Service, or access other merchants' data.
We may suspend your account or stop sending immediately if these rules are broken, or if Meta asks us to.
6. Third-party services
The Service relies on third-party services, including the WhatsApp Business Platform (Meta), store platforms (such as Shopify and WooCommerce) and the automated-answer provider. Your use of those services is also subject to their terms. We are not responsible for their outages or for changes to their terms or prices, including any conversation fees Meta may charge.
7. Automated answers
Automated answers to customers' questions are generated by AI from the information you provide about your store, and may sometimes be inaccurate or incomplete. They never confirm, cancel or edit orders, and do not bind you to any price, offer or delivery date. You are responsible for the accuracy of the store information you give us, and for reviewing conversations when needed.
8. Pricing
The Service may be offered on a free plan and on paid plans as shown at sign-up. We will notify you of any price change before it takes effect. Unless the law says otherwise, amounts paid for a period that has already started are non-refundable.
9. Data
Your store's and your customers' data remain yours. You grant us the right to process it only as needed to provide the Service, as described in the Privacy Policy. You can request its deletion at any time through the data deletion page.
10. Intellectual property
The Service, its software and design, the Check68 name and the Sealine Logistic logo belong to us. We grant you a limited, non-exclusive, non-transferable right to use the Service for the duration of your subscription. WhatsApp, Shopify and WooCommerce are trademarks of their respective owners.
11. Availability
We aim to keep the Service available at all times, but it is provided "as is" and "as available", without any guarantee that it will run without interruption or errors, that every message will be delivered, or that every customer will answer. We may suspend the Service temporarily for maintenance or for reasons beyond our control.
12. Limitation of liability
To the extent permitted by law, we are not liable for indirect or consequential damages, such as lost sales, lost profits or returned shipments. Our total liability to you will not exceed the amounts you paid us in the three months before the claim. You agree to indemnify us against any claim arising from your breach of these terms, of WhatsApp's policies or of the law.
13. Termination
You may stop using the Service and delete your account or disconnect your store at any time. We may suspend or terminate your account if you breach these terms. After termination, your data is deleted according to the retention periods in the Privacy Policy.
14. Governing law
These terms are governed by the laws of the People's Democratic Republic of Algeria, whose courts have jurisdiction over any dispute that cannot be settled amicably. This does not affect any rights granted to you by consumer protection law in your country.
15. Changes
We may change these terms. We publish the new version on this page and notify merchants of material changes before they take effect. Continuing to use the Service afterwards means you accept the updated terms.
16. Contact us
Sealine Logistic — operator of Check68
Email: __EMAIL__